Frequently Asked Questions
ARE YOU AN ONLINE STORE ONLY OR DO YOU HAVE A PHYSICAL STORE?
We are an electrical wholesaler with a branch at Argus Centre, 28 Great North Road, Brentwood Park, Benoni, Gauteng. We sell our products both in store and online and are open for the public to visit our store.
IS IT SAFE IS IT TO PURCHASE ONLINE?
Yes. We have a highly secure website which follows the latest security protocols and receives regular updates. All sensitive information you provide is encrypted using industry-standard Secure Sockets Layer technology, and we utilise a leading South African payment processor. We also insist that all credit card payments use 3D Secure processes.
DO YOU OFFER BULK DISCOUNTS?
Yes, we offer bulk discounts both in store and online to resellers, contractors, designers, architects and other professionals. Should you wish to become a registered customer, please send us a mail at firstname.lastname@example.org or give us a call on 011 973 3915.
IS BRITE LIGHTING AND ELECTRICAL A NEW STORE?
No, we’ve been in business since 2003 and are a trusted electrical wholesaler stocking only trusted products from proven brands.
DO YOU OFFER DELIVERY NATIONWIDE?
We offer delivery nationwide for all online orders with free delivery for purchases over R1000. We also offer delivery for volume based in store orders should you require the service. Send us a mail at email@example.com or give us a call on 011 973 3915 to enquire.
HOW MANY BRANCHES DOES BRITE HAVE?
We currently have just one branch in Benoni, however we are planning to add new branches in the near future so keep an eye out for announcements by subscribing to our newsletter.
HOW DO I KNOW HOW MUCH STOCK IS AVAILABLE ON PRODUCTS?
Our website stock levels are updated 3 times a day based on the synchronisation with our stock systems. We do our best to source stock even if it is low, but there may be cases where we will need to contact you as this may lead to extended lead times. If you want to confirm the quantity available, it’s best to contact us on 011 973 3915.
DO YOU ONLY STOCK THE ITEMS WHICH ARE LISTED ON THE WEBSITE?
No, there are many products which we keep that are not listed on our online store such as conduit pipe, power skirting, trunking, cable mesh, etc. This is because these products are unfit to deliver with a courier company and cannot be sold online. We also have a wide reach of suppliers which allow us to source special products which aren’t regular stock items. Should you wish to source an item which is not listed on the site, please contact us on 011 973 3915 or send us an email at firstname.lastname@example.org.