TERMS AND CONDITIONS

1. Detailed description of goods and/or services
Brite Lighting & Electrical is a business in the lighting and electrical industry that retails and wholesales lighting and electrical products. All goods displayed on our website are subject to availability. If any goods you ordered are not immediately available or are not available at all, we will let you know as soon as possible. Pictures are used for Illustrative Purposes Only and may vary from the actual item.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 working days and delivery confirmed by way of a waybill number with the used courier services. We will arrange for delivery to the delivery address specified during checkout. Deliveries are confined to South Africa. Fulfilment is subject to product availability and receipt of accurate delivery information. Responsibility for loss or unauthorised use of goods shifts to the customer upon delivery or collection. We are not accountable for any subsequent loss, damage or unauthorised use of the goods once the goods have been delivered or collected. If you are unable to accept the goods yourself, please ensure that you or your authorised representative are available at the delivery address. If anyone else accepts delivery of the goods at the delivery address, they are presumed to be authorised to accept the goods on your behalf. On delivery we will require that you or your authorised representative sign for the goods, write down your or their name, this is to confirm that the goods have been received. If no one is at the delivery address to accept delivery, we will contact you to arrange an alternative time. You will be charged additional delivery charges if we cannot deliver the goods to you due to access problems or if you are not available when we deliver the goods. If we are unable to deliver the goods to you after three attempts, or should we deem it appropriate under the circumstances, we reserve the right to cancel your order, deduct charges we have incurred for failed deliveries or additional storage, and refund the balance due to you. We sometimes make use of courier services to deliver the goods to you. We are not be liable for any damage suffered or any losses incurred arising out of any act or omission by the courier, its directors, employees, sub-contractors, agents or representatives. By shopping with us online, you agree that we may share your personal information with our couriers so they can deliver your goods to you          

3. Export restriction
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by Brite Lighting & Electrical is subject to availability. In cases of unavailability, Brite Lighting & Electrical will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.

5. Customer Privacy policy
Brite Lighting & Electrical shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

6. Payment options accepted
Payment may be made via Visa and MasterCard.

7. Card acquiring and security
Card transactions will be acquired for (Your Company) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Brite Lighting & Electrical separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
Brite Lighting & Electrical takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support.

11. Country of domicile
This website is governed by the laws of South Africa and Brite Lighting & Electrical chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation
Brite Lighting & Electrical may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Banasons Trading (sole trader / private company / close corporation) based in South Africa trading as Brite Lighting and with registration number 2000/031109/23 and Ahmed Bhana (Director(s)/Member(s)/Owner(s)).

14. Banasons Trading contact details
Company Physical Address: 21 Goud Street, Goedeburg Benoni, 1501
Email: sales@britelighting.co.za
Telephone: 0119733915